Zeal Credit Union
  • Lending
  • Livonia, MI, USA
  • 13.88-14.79
  • Hourly
  • Full Time

Are you ready for a career that will provide you with a good work-life balance (35 hour work week), a great family atmosphere, paid time off, a great company culture, and paid holidays? Do you enjoy interacting with community members and building trusted relationships? Here at Zeal Credit Union we offer the ability to do just that, and much more.

About Zeal Credit Union:

At Zeal Credit Union, we are passionate about our members and we work hard every day to help them achieve their financial goals.  Working at Zeal isn't just a job or a career; working at Zeal is a calling. So what does it take to work at Zeal Credit Union? It takes Character, Empathy and Passion. These aren't just words to us; they are the core elements of our brand and the principles that guide everything we do. 

The Opportunity:

Zeal Credit Union is seeking a Full Time Loan Servicing Representative to join our dynamic and growing team! The pay rate for this position is $13.88- $14.79

If you have the qualifications listed below this Loan Servicing Representative job might be just right for you:

Job Qualifications:

Required:

  • Basic knowledge of debits, credits, understanding of word processing and spreadsheet applications
  • Ability to communicate verbally and in writing to dealerships and members, as well as problem solving and research abilities
  • Ability to calculate figures and amounts such as interest, percentages and compute rates and ratios
  • Ability to perform multiple tasks
  • Strong interpersonal skills
  • Personal interaction
  • High school diploma or G.E.D equivalent
  • Previous sales experience preferred
  • Previous loan experience and financial institution experience preferred
  • Teamwork

Essential Functions of Loan Servicing Representative:

  • Possess a passionate devotion to providing outstanding and empathetic service to Zeal Credit Union members and fellow employees
  • Exemplify Zeal Credit Union's three pillars: live with character, feel with empathy, act with passion
  • Analyze and audit all funded loan documents
  • Process all remote credit and Visa applications and mail appropriate disclosures
  • Process Indirect loans to include funding, audit of loan files that includes follow-up on missing or incorrect documents and build membership accounts
  • Manage Docusign loans
  • Evaluate and process all CPI loan changes
  • Control and maintain lending optical storage files
  • Issue discharge of lien on closed loans
  • Evaluate and reconcile exception loan draft items
  • Process all title work for refinancing of auto loans
  • Reconcile various general ledgers
  • Process end of month reporting
  • Maintain the system of measurements established for the Lending Department and cross-sell product and services to improve the member financial lives
  • Interview and assist members with the loan application process; Questions/concerns on current and new loans
  • File loan files or loan paperwork as necessary
  • Regular, onsite attendance

Must be able to work the following schedule:

  • Monday 9:30a - 6:00p
  • Tuesday 9:30a - 5:00p
  • Wednesday 9:45a - 5:00p
  • Thursday 9:45a - 5:00p
  • Friday 9:45a - 6:00p 

We respect your time, we've made the application short and sweet! 

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

Zeal Credit Union
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